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Email Impersonation Scam

This is an email that a client's accountant received today. The sender looks like the owner of the company, but it is from an email address originating in Italy. The scammer is hoping you'll check this on mobile device so you can't see the actual email address. They hope you'll respond so they can trick…
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Office365 users: you can update to iOS11

A few days ago, I warned users of Office365 and Outlook.com that they can't update to iOS11 due to a glitch that would prevent them from sending or replying to emails. Last night Apple released an update to iOS (version 11.0.1) which fixes this glitch, along with a few other issues. From a technical standpoint,…
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Update on WannaCry Ransomware attack

As you may have heard, there was a massive cyber-attack which began this past Friday. It affected many organizations around the world. It shut down hospitals in England and even affected FedEx shipping. This attack has been called WannaCry and it has been asking for a $300/computer ransom to unlock files. We have been monitoring…
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Have You Been Pwned?

My high school English teacher would break my legs if she knew I was going to start a blog post with a "The dictionary defines..." statement, but in this case I feel that I must. 'Pwn' is an internet slang term that refers to winning or defeating one's opponent online.  In computer games, this is…
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The “Tech Support” Phone Scam

Scammers pretending to be from Microsoft are using fake virus warnings to gain access to user's computers to steal credit cards and private information. This scam has existed for many, many years, but it seems to be gaining popularity, again. This is a variation on the IRS Tax Scam that I spoke of in a…
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5 reasons not to use your work email for personal business

Most jobs come with an email address. Usually it’s your name + the website domain address of your company. But just because it has your name on it, that doesn’t mean it’s yours. It's tempting to start using this convenient new address everywhere.  Need to sign up for Netflix or Amazon?  Why not use your…
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[Updated]Protect your iPhone from “Error 53”

[Update] Apple has released an update that will help users recover from Error 53.  You can read Apple's recommended repair steps here. A client just asked me about a news article she saw on the internet. People across the globe have been updating their new iPhones to iOS 9, which then seems to lock the…
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Three Rules to Follow to Avoid Tax Scams

Did you know that since 2013, Americans have lost over $20 Million to tax scams? Small and medium businesses can fall victim to these scammers. Here's how you can prevent it from happening to you, your colleagues and your employees. The IRS estimates that the public will have lost $21 billion (with a B!) to tax return…
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Windows 10 is imminent. Here’s what businesses need to know

Windows Update Message. You should ignore this for now. You may have heard that Windows 10 will be released this month and that it will be Free.  Or you may have noticed that there's a little white Windows icon next to clock on your Windows Desktop.  If you double click it, Microsoft asks you to…
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Backup, Backup, Backup

Most of us don't really think about our files. We just put them on our hard drive, or on DropBox, or we just leave them on our cameras, flash drives and other devices. But what happens to your business-critical information after a disaster? If your company is like a lot of other small companies, you…
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